Location:

 NameSizeDescription
[IMG]NEW-S-S-254452/ - WestJet's Preemptive Cancellations
Appeal of a BC CRT decision that a mere strike/lockout notice constitutes labour disruption that would permit WestJet to avoid compensating passengers for flight delays and cancellations
[IMG]NEW-S-S-254494/ - WestJet's Misleading Reimbursement Page
Public interest litigation under BC's Business Practices and Consumer Protection Act

We are asking the court to:
  • order WestJet to remove the misleading Guidelines from its website;
  • enjoin WestJet from applying the Guidelines in response to passenger requests for reimbursements;
  • order WestJet to pay passengers money that it was supposed to pay but it failed to pay; and
  • order WestJet to advertise, at its own cost, the court's judgment to the public.